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 ORDERING DATA > ADDITIONAL INFORMATIONGo to Dataset: 
 

DSS is a part of the Scientific Computing Division (SCD) of the National Center for Atmospheric Research (NCAR) which is operated as a non-profit business by the University Corporation for Atmospheric Research (UCAR). NCAR is not a government agency.

The UCAR U.S. Internal Revenue Service tax identification number is 84-04-12668.

DSS is a group of scientists employed as software engineers who develop and use data applications software to prepare a customer's data order. In other words, we are not sales agents. We may, at our discretion, refer requests for further information to the UCAR Finance Office (UFO), but do not contact the UFO unless DSS staff tells you to, or the UFO itself asks you to.

DSS is the first contact for a scientist seeking data from the DSS archive. DSS will help him or her identify appropriate data and will give them a quote of the costs. The scientist must use this information to justify his purchase to his institution. This may mean that the scientist's purchasing department will send a Purchase Order to us, which will show a purchase order number.

DSS makes the estimates for an order, not the UFO. The UFO (or any other NCAR contacts) can not answer questions about the content, cost, or progress of an order. They do not have the scientific or technical expertise to do this, so they will merely refer you to DSS.

DSS prefers to make quotes which we qualify as "not to exceed". This allows DSS, in the event we overestimate the price, to charge only what it actually costs, which will save the scientist or his institution money. Otherwise, DSS keeps the difference. When the cost exceeds the DSS quote, we usually absorb the difference. However, if during processing we see that our cost will be significantly larger, which very rarely happens, then DSS will contact the scientist about making an adjustment. DSS and the scientists would really appreciate it if the purchasing departments would keep these things in mind.

DSS, for an extra charge, can issue a document that is usually accepted as a pro forma invoice by a purchasing department, but it will not have a UFO Invoice Number. At this time, we have suspended pro forma invoices because of a dispute.

DSS staff do not have access to UFO invoicing procedures. DSS can not generate nor provide the UCAR invoice number.

If you anticipate making a large purchase just before your budget year runs out, please let us know, at least two months before it ends. The bigger the order, the more advance notice we need to ensure completion by your deadline.

The UFO does not send receipts - they just stop sending invoices to you. Note that it is possible that your payment may arrive after the next invoicing cycle. However, receipts for credit card payments are now issued by the VeriSign. payment center.

If you need to verify that we have received payment, you must contact the UFO. (Note that DSS maintains internal records of the data orders, independent of the UFO invoicing system. This includes a DSS Order Number, which we give to the scientist, so that he can reference this when returning with scientific questions.)
Updated 22 July 2005 

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